Artificial intelligence (AI) in consulting

How artificial intelligence is revolutionizing management consulting: Insights into a future where consultants and AI, go hand in hand

AI until 2030

In the rapidly evolving business world, companies face the challenge of keeping up with the latest technologies in order to remain competitive. Artificial intelligence (AI) is playing an increasingly important role in this transformation. In this context, the question of whether AI can replace the traditional management consultant is becoming increasingly important. Research, such as McKinsey & Company’s study, “Generative AI and the Future of Work in America,” predicts that by 2030, generative AI will automate tasks that currently account for up to 30% of labor hours in the U.S. economy. However, this automation will expand the way we work in specialized areas, not replace it.

Deloitte’s report “State of Generative AI in the Enterprise”

The question is whether the growing interest in artificial intelligence will win the race or whether fears and regulatory hurdles, particularly in the area of compliance, will gain the upper hand. Do the potentials of the technology outweigh the reservations, or are the latter blocking broad acceptance? Deloitte’s report “State of Generative AI in the Enterprise” shows a clear trend. Executives are enthusiastic about the possibilities of generative AI, with 62% rating generative AI as exciting. Nevertheless, there is a certain degree of uncertainty (30%). A majority (79%) expect generative AI to bring about significant transformations in their organizations and industries in the next three years.

Data protection and compliance

While concerns regarding data protection and compliance, for example, are certainly justified in the discussion about artificial intelligence, this debate leads to a significant insight: the role of the management consultant is not diminished by the integration of AI, but rather significantly expanded. By incorporating AI into their services, consultants can provide more data-driven, accurate and efficient solutions. This symbiosis of human expertise and AI capabilities promotes deeper analysis and a refined understanding of complex challenges, which ultimately increases the quality of advice and offers added value for the customer.

Commerzbank provides an innovative example of the application of AI in customer advice with the introduction of an AI-based banking avatar that combines generative AI and avatar technology to improve the customer experience. This underlines the versatility of AI in supporting and improving customer interactions and experiences.

Integration of AI

The integration of AI into management consulting (management consulting at EI) therefore not only enables more efficient data analysis and processing, but also promotes innovation and strategic development. Management consultants who use AI can concentrate on complex analysis and strategy tasks and thus create greater added value for their clients. This development indicates that the AI-savvy consultant will replace the traditional consultant without the use of AI in the digitally transformed business world. Integrating AI into consulting services is not just a possibility, but a necessity to be successful in the modern business world.

Artificial intelligence

Bibliography:

Deloitte. (2024). State of Generative AI in the Enterprise. [Bericht].

McKinsey Global Institute. (2023). Generative AI and the Future of Work in America. [Studie].

Commerzbank Aktiengesellschaft. (2023). Commerzbank plans banking avatar based on artificial intelligence. [Pressemitteilung]. Frankfurt am Main: Commerzbank Aktiengesellschaft.

Another article on the topic of AI / artificial intelligence: https://experts-institut.de/zukunft-gestalten-ki-als-schluessel-fuer-fortschrittliche-unternehmensfuehrung/

Read our entire blog: https://experts-institut.de/newsroom/

And feel free to follow us on LinkedIn: https://de.linkedin.com/company/expertsinstitut

/by
,

Supplier qualification for pharmaceutical manufacturers

Field report by an EI consultant from a supplier qualification project for pharmaceutical manufacturers

In the period from 2019 to 2022, I was involved in a project for the supplier qualification of drug manufacturers and active ingredient manufacturers at a pharmaceutical company and generics manufacturer. The project team, consisting of up to four colleagues, was entrusted with various tasks and focal points to ensure smooth implementation.

Project overview and responsibilities

Before I took over the management of this project, my colleagues had already developed a checklist for the review of audit and inspection reports. As project coordinator, my main responsibility was to manage, coordinate and plan the activities. My tasks included direct customer contact and the exchange of information as well as requesting and evaluating audit reports for supplier qualification. I was also responsible for the creation and versioning of technical agreements, supplier monitoring and internal coordination with the specialist departments.

Inspection reports and quality assurance in supplier qualification

One of my main tasks was to check and evaluate the inspection reports (audit reports) for content, accuracy and completeness in accordance with the applicable GMP guidelines for the products and to document this using internal guidelines (SOPs) and checklists (audit report review).

Challenges

The challenges in this project were manifold. A tight schedule due to upcoming production & product releases required the tasks to be completed on time. In addition, global customer contact required effective communication and coordination across European borders. Another challenge was to work through the previous year’s backlog while maintaining ongoing business, particularly due to staff shortages and changes in the team. After completion of the project at the customer’s site, it was important to transfer the newly acquired knowledge and processes to the resident and newly hired staff and to ensure that the quality assurance processes & measures are continuously implemented and adhered to.

Successes and results of supplier qualification

Despite the challenges, the long-term collaboration within the team was very successful and our structured approach enabled us to fully meet the client’s requirements. Our work contributed significantly to the quality assurance of the company’s medicines and ensured that suppliers met the required quality standards.

Contact and support for supplier qualification

Are you also looking for support in supplier qualification or quality management? Our experienced team is ready to make your project a success. Contact us for a customized solution that is precisely tailored to your needs. Get ahead and in touch with us – info@expertsinstitut.de

Read our entire blog: https://experts-institut.de/newsroom/

And feel free to follow us on LinkedIn: https://de.linkedin.com/company/expertsinstitut

/0 Comments/by

Neustadt

Experts Institut Beratungs GmbH
Kirchwiesenstrasse 5

D-67434 Neustadt a. d. Weinstraße

Phone: +49 (0)6321 969210
E-mail: info@expertsinstitut.de

Fax: +49 (0)6321 9692199

Bamberg

Experts Institut Beratungs GmbH
Untere Sandstraße 53

D-96047 Bamberg

Phone: +49 (0)951 51939330
E-mail: info@expertsinstitut.de

Freiburg

Experts Institut Beratungs GmbH
Habsburgerstrasse 101a

D-79104 Freiburg im Breisgau

Phone: +49 (0)6321 9692120
E-mail: info@expertsinstitut.de

St. Gilgen (Austria)

Experts Institut Beratungs GmbH
Helenenstrasse 16

A-5340 St. Gilgen, Austria

Tel.: +43 (0)6227 21068
E-mail: info@expertsinstitut.de

kununu